SERENITY DELIVERY POLICY

Customer Care


For your safety, we have followed the Health department guidelines to perform disinfection, cleanliness and sanitation protocols.

 

For your and therapists' safety, please wear masks during session. Please allow therapists and yourself to wash hands before and after session. We use new clean linens and disinfected equipment for each session. All of our therapists has pass the disinfection class and promise to follow the procedures 100% for your safety. 

 


Privacy & Safety

Please make sure you have open the door for the therapists to start preparation on the time of the appointment. 

Your privacy is of the highest importance to our business, please donot provide your direct contact to the therapist. We will not responsible for any appointment that is agreed without Serenity Delivery acknowledgement.
 

Cancellation

As we try to promote the best services for everyone, please let us know if you have the following symptoms to reschedule; coughing, fever, headache, running nose, sneeze or body aching.

Please make the cancellation 6 hours prior your appointment or we will charge the full amount from the deposit.

Payment Methods

Credit / Debit Cards  - Paypal - Venmo - Cash on the phone or our Square terminal brought with the therapist

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